Privacy Policy

Last updated: May 10, 2025

1. About Us

Bright Green Roof Calgary (“we”, “us”, or “our”) operates the website www.brightgreenroofcalgary.ca (the “Site”) from Calgary, Alberta. We are committed to protecting the personal information of our visitors and customers in accordance with Alberta’s Personal Information Protection Act (PIPA), Canada’s federal Personal Information Protection and Electronic Documents Act (PIPEDA), and Canada’s Anti-Spam Legislation (CASL).

2. What Is “Personal Information”?

“Personal information” means information about an identifiable individual, such as a name, email address, IP address, or payment details.

3. The Information We Collect

Category Examples Purpose Legal Basis
Contact data Name, email, phone Respond to inquiries, confirm appointments Consent
Technical data IP address, browser type, cookies Site performance, analytics, security Legitimate interests / Consent
Marketing data Newsletter sign-ups, preferences Send updates and promotions Consent

4. How We Use Your Information

  • To provide and improve our services
  • To respond to your inquiries and schedule services
  • To send marketing emails (if you opt in)
  • To detect fraud or misuse of our Site
  • To comply with legal requirements

5. How We Share Information

We only share your personal information with:

  • Trusted third-party providers (e.g., analytics, hosting, email tools)
  • Authorities when required by law
  • Others, with your explicit consent

We do not sell or rent your personal data.

6. International Transfers

Some of our service providers may store data outside Canada (e.g., in the United States). We ensure they meet comparable privacy protections through contractual safeguards.

7. Cookies & Similar Technologies

We use cookies for site functionality, analytics, and advertising. You can manage cookies through your browser settings. Blocking cookies may affect your experience on our Site.

8. Consent & Your Choices

We collect, use, and disclose your personal information with your consent. You can withdraw consent at any time by contacting us (see Section 11).

9. Security & Retention

We use standard safeguards (encryption, access control) to protect your data. We retain personal information only as long as necessary or legally required.

10. Access, Correction, Portability

You may request access to your information, ask for corrections, or inquire how it has been used or shared. Contact us using the information below. We will respond within 45 days as per Alberta’s PIPA.

11. Contact & Complaints

If you have any questions or concerns, please contact:

Privacy Officer
Email: info@brightgreenroofcalgary.ca
Mailing Address: Bright Green Roof Calgary, Calgary, Alberta, Canada

If we cannot resolve your complaint, you may contact the Office of the Information and Privacy Commissioner of Alberta at www.oipc.ab.ca.

12. Changes to This Policy

We may update this policy as needed. When we do, we will revise the “Last updated” date and may notify you through the Site or by email.